## 1. Who we are

**LOOKERO HUB S.L.** (sociedad unipersonal) is the controller for personal data collected through plandesk.io and the PlanDesk product.

Calle Paseo de Gracia 19, Planta Baja, 08007 Barcelona, Spain
NIF B22726335

Privacy: [hello@lookero.com](mailto:hello@lookero.com)
Product support: [hello@plandesk.io](mailto:hello@plandesk.io)

Supervisory authority: Agencia Española de Protección de Datos (AEPD), C/ Jorge Juan 6, 28001 Madrid. [www.aepd.es](https://www.aepd.es)

This notice follows GDPR, Spanish Organic Law 3/2018 (LOPDGDD), and LSSI-CE.

## 2. What we collect

Account and billing data (name, email, company, tax IDs, payments).
Workspace content you upload (we process it on your instructions).
Technical data (IP, browser, device) and cookies described in the cookie policy.

## 3. Legal bases

Contract, legal obligation, legitimate interests (security), and consent for optional marketing and non-essential cookies (LSSI-CE Art. 22.2).

## 4. Recipients

We do not sell personal data. Processors include EU hosting, email delivery, and payment providers when you subscribe. Google if you use Google sign-in.

## 5. Retention and rights

We keep account data while the account is open, plus Spanish tax retention periods. You may access, rectify, erase, restrict, object, port data, and withdraw consent. Email hello@lookero.com. You may complain to the AEPD.

## 6. Cookies

Strictly necessary cookies do not need consent. Analytics cookies on this marketing site are used only after you accept the banner.


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Real-time stock across warehouses & channels

E-invoices, VAT, aging, and payment matching

Table-side ordering, split bills, card terminals

Works on the device you already own. Free to try.

Your whole operation in one place.

Replace your fragmented POS, invoicing, and compliance stack with one platform that runs your whole business.

whole operation

One platform for your

Unified order inbox across Amazon, Shopify, Otto, and eBay. VAT on the invoice, aging for B2B terms, labels, and one stock number.

Orders, invoices, and stock in one place.

Every business type has its own setup. Pick yours and see what's inside.

Table-side ordering, split bills, real-time KDS, and fiscal compliance out of the box for full-service restaurants, bars, and cafés.

POS, floor plan, and kitchen in one screen.

Which business are you?

Practical guides on e-invoicing, receivables, payments, fiscal compliance, and day-to-day operations for restaurants and shops in Europe.

Plandesk insights

Practical guides on e-invoicing, late payment, supplier bills, and operations. Written from field experience, not marketing decks.

Insights

SMB-first, always

Compliance is table stakes

One source of truth

Local expertise, European scale

Our principles

Why we started

Meet the team

Engineering

Product and design

Operations

small businesses.

Built for European

OSS / IOSS VAT

ViDA 2030

OSS VAT today, ViDA 2030 already wired in.

Questions we get from shop owners and ops managers, weekly.

Everything an online and offline shop needs, in one product.

Online orders, till sales and marketplace listings all pull from the same stock count. OSS VAT and ViDA 2030 are in the invoice engine, not a plugin.

Shop, site, marketplace.

One stock.

The same SKU across your Shopify store, physical till, Amazon listing and B2B catalogue. One number goes down when a unit ships. No overselling, no checking the warehouse.

One stock number, everywhere

OSS thresholds, IOSS for imports under 150 EUR, reverse charge for B2B EU, calculated at checkout, on the invoice and in the export. When ViDA structured e-invoicing goes live in 2029, your invoices already match the schema.

VAT that is right by country, not by accident

Orders, inventory, picking, packing, invoicing, shipping labels, returns and accounting in one database. No CSV bridge between shop and warehouse. No month-end reconciliation.

One product, replaces eight tabs

Why operators switch to Plandesk in the first week.

See Plandesk in a 30-minute walkthrough tailored to your restaurant or shop.

Book a demo

A question, an accountant or advisor who needs a login, or press. We typically reply within one business day.

General inquiries

Whether you are evaluating Plandesk or already using it, we want to hear from you.

Let's talk

Verifactu

TSE / KassenSichV

Verifactu signatures are automatic. TSE for Germany is in integration.

Print your first signed receipt this week.

Questions restaurant owners ask

Everything a restaurant floor needs, in one product.

No more reconciling four dashboards on Sunday night. No add-on for Verifactu. No proprietary hardware to buy.

Your floor, your kitchen, your books.

One tab.

Fast tabs, pre-auth cards and a cash close that takes under two minutes.

Pre-auth tabs

Round buying

Age check

Under 2 min cash close

Bar and nightlife

Quick orders, handheld POS and a VAT switch that handles takeaway vs dine-in automatically.

Handheld POS

One-tap modifiers

Dine-in / takeaway VAT

Loyalty stamps

Cafe and quick-service

Course-by-course service with split bills, allergen tracking, and automatic tip distribution.

Course firing

Split by seat

Allergen tracking

Tip pooling

Full-service restaurant

One menu across all locations, with per-venue prices, stock and a single compliance export.

Central menu

Group export

Role-based access

Consolidated reporting

Multi-venue group

Built for the way your venue actually runs.

POS, KDS, floor plan, loyalty, rota and accounting in one database. No CSV exports at 2 a.m., no guessing which system has the right number.

One login, not eight

Verifactu (Spain) is built into the receipt engine, one toggle in Settings. TSE (Germany) is in integration and ships the same way: no connector, no extra module, no extra invoice.

Compliant before you open tomorrow

iPad, Android tablet or laptop. Plandesk runs on all of it. Bring your ESC/POS printer and cash drawer; we pair them in ten minutes.

Privacy policy

1. Who we are

2. What we collect

3. Legal bases

4. Recipients

5. Retention and rights

6. Cookies