Plandesk
Multi-channel Commerce

Shop, site, marketplace.
One stock.

Online orders, till sales and marketplace listings all pull from the same stock count. OSS VAT and ViDA 2029 are in the invoice engine, not a plugin.

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Plandesk Commerce Interface

Why warehouse and shop teams switch in the first month.

One stock number, everywhere

The same SKU across your Shopify store, your physical till, your Amazon listing and your B2B catalogue. One number goes down when a unit ships — no overselling, no 'let me check the warehouse.'

VAT that's right by country, not by accident

OSS thresholds, IOSS for under-€150 imports, reverse charge for B2B EU — calculated at checkout, on the invoice and in the export. When ViDA's structured e-invoicing goes live in 2029, your invoices already match the schema.

One product, replaces eight tabs

Orders, inventory, picking, packing, invoicing, shipping labels, returns and accounting in one database. No CSV bridge between your shop platform and your warehouse system. No reconciliation at month-end.

S
Shopify
24 in stock
a
Amazon
24 in stock
SKU
MUG-WHT-001
24
total units
P
POS
24 in stock
B
B2B
24 in stock

Everything an online + offline shop needs, in one product.

Order Management

Every order, every channel, one queue.

  • Unified inbox: Shopify, WooCommerce, Amazon, eBay, in-store POS and B2B all in one view
  • Status pipeline: new → picked → packed → shipped → delivered → returned
  • Bulk actions: mark 200 orders as picked, print 200 labels, send 200 confirmations
  • Partial fulfilment and back-orders without breaking the invoice
  • Returns and exchanges issue the credit note automatically
  • Customer record merges across channels — same buyer on Shopify and at the till is one customer
Unified Inbox
24 orders
S
#1024Anna M.
2 items · €89.00
New
A
#205-3Berlin Store
1 item · €156.00
Prime
P
#POS-89Walk-in
3 items · €234.50
Paid
B
#B2B-440Office Plus GmbH
50 items · €4,250
Net30

Inventory & Stock

One stock number. Multiple warehouses. Zero overselling.

  • Multi-location stock with per-channel allocation rules
  • Barcode picking on any Android phone — no €600 scanner needed
  • Cycle counts and full stocktakes without closing the shop
  • Low-stock alerts and auto-reorder thresholds per supplier
  • Bundles, kits and variants share component stock correctly
  • Lot, batch and expiry tracking for food, cosmetics and regulated goods
Stock Levels
156 total
SKU
MUG-WHT-001
156
units across all locations
W1
Main Warehouse
89
W2
Store Madrid
42
W3
Store Barcelona
25
Store Barcelona: low stock alert

Invoicing & VAT

The right VAT, on the right invoice, the first time.

  • OSS / IOSS thresholds tracked per country, switch automatic
  • Reverse charge for intra-EU B2B; validated against VIES at issue time
  • Multi-currency invoices with locked FX at order date
  • Sequential numbering per series, country and venue — auditor-friendly
  • Credit notes, deposits and proforma invoices included
  • ViDA 2029-compliant structured e-invoice (Peppol BIS) ready when your country switches it on

Compliance · OSS / IOSS thresholds, ViDA Peppol BIS 3.0 and VIES reverse charge are in the invoice engine. No add-on, no per-invoice fee.

Tax Engine
Auto-calc
ES
DE
FR
INV-ES-2024-001€124.00
White Mug x2€89.00
Shipping€5.00
Subtotal€94.00
VAT
21%
€19.74
OSS applied
AUTO
ES21%
DE19%
FR20%
IT22%

Shipping & Carriers

Print the label. Tell the customer. Done.

  • Native rates and labels for SEUR, MRW, GLS, DHL, UPS, Correos, Deutsche Post, Colissimo
  • Pick the cheapest rate per parcel automatically, or pin a default carrier per zone
  • Tracking number flows back to the customer email and the order detail
  • Customs declarations (CN22 / CN23) auto-filled from the product catalogue
  • Cash-on-delivery and pickup-point support where the carrier offers it
  • Return labels generated from the customer's order page — no support ticket needed
Shipping Rates
Auto-select
SEUR
SEUR 24h
1.2 kg · ES→FR
€7.50
Best price
MRW
MRW 24h
€9.20
DHL
DHL Express
€14.80
Shipping Label
PDF
SEUR #1024-5581
Anna Martinez
Calle Mayor 42
28013 Madrid, ES
ES123456789

OSS VAT today, ViDA 2029 already wired in.

Most e-commerce stacks treat VAT as your accountant’s problem and e-invoicing as next year’s problem. We don’t.

OSS

OSS / IOSS VAT

EU · All member states

  • Per-country threshold tracking, auto-switch to OSS scheme
  • Quarterly OSS return export (XML) for AEAT, BZSt and others
  • IOSS for distance sales under €150 from outside the EU
ViDA

ViDA 2029

EU · All member states

  • Peppol BIS 3.0 structured e-invoice output
  • Real-time digital reporting (DRR) hooks ready per member state
  • One file, every country, no schema migration in 2029

Questions we get from shop owners and ops managers, weekly.

  • No. Plandesk sits behind your storefront. Your customers still check out on Shopify. Orders, stock and customers flow into Plandesk in real time, and stock changes flow back. You can run two channels or eight — same setup.

Your whole operation in one place.

Works on the device you already own. Free to try.

Get Started Get in touch